Overall work Experience
- I have been working as an IT for 10 years – Retail / Corporate / Real Estate.
- IT Experience in UAE and India
Technical Skills
- IT System administration.
- Cisco Router and switch command level configuration.
- Firewall – VPN setup- Security – Antimalware support.
- Email – Office 365 Admin- Google apps support.
- Website Design- WordPress – CMS- php- Mysql.
- Server – Daily Backup and restore- EMC Unisphere.
- Amazon AWS Hosting and Amazon S3 real-time backup solution.
- Voice – Avaya IP office 500 – Cisco Unified Communication.
- CCTV – Storage – Recording.
- Wifi Access point- Cisco Aironet – Aroba Series.
- Digital Marketing.
- Cloud Support – AWS / GCP / Azure
- Network Administration
IT Certification
- Microsoft – MCSE.
- Cisco – CCNA – Routing and Switching.
- ITIL – Foundation Certificate in IT Service Management.
- AWS – Certified Cloud Practitioner
- Embedded systems.
- IT Hardware & Networking.
- AWS – Amazon certified Solutions Architect
- Microsoft Azure Administrator Associate
- Microsoft Security Operations Analyst Associate
IT Administration 95%
Network Engineer 90%
Website Support 91%
CRM Support 70%
Cloud Support 75%
Digital Marketing 65%
- Dubai Holding ( Dubai Community Managment)
- EXPO2020 DUBAI
- GEMINI PROPERTY DEVELOPERS
- IT PEOPLE LLC ( UAE – DUBAI ) – Supported Company: LANDMARK GROUP , NOOR BANK
- SUPERCAD TRADING LLC ( UAE – DUBAI ) – Supported Company: VALLOUREC GROUP
- PRECISION TECHSERVE PVT LTD – (INDIA – CHENNAI) – Client Supported : Sutherland Global Service
- E4E Healthcare LTD
- Good technical knowledge of network and operating systems (Windows, Linux, Virtualization and Mac).
- Experienced DNS, DHCP server, Remote desktop administrations and Windows OS deployment service.
- Manage and monitor the daily backup operations.
- Installation and configuration of site to site vpn connection to the firewall on SonicWALL and Fortinet.
- Having experience in TCP/IP networking and inter-networking skills.
- Server and NAS Backup drive raid level configuration.
- ITIL process experience and incident management.
- CCTV and Fingerprint Installation support and troubleshooting.
- Office 365 and G-suite Email implementation and support to end user.
- Digital Marketing support.
- Company Website news-feeds and blog regularly update and maintained.
- Amazon S3 cloud backup and Amazon EC2 hosting website support.
- DLP and MDM policy implementation and monitor.
- Cloud Support Amazon AWS and Google GCP.
- Cisco and Avaya ip phone troubleshooting, license updates and fixing end user side issues.
- Configuration, maintenance and troubleshooting of MS outlook and IBM lotus notes.
- Configuration and setup Vlan on HP Procurve and Cisco catalyst switches.
- Structured cabling, CAT5 / CAT6 cable termination and patch panel cable design.
- IT asset maintenance tagging and reporting.
- Experienced supporting Mac-book IOS technical issues.
- Support to Cisco series 28xx, 36xx, 26xx, 17xx switches L2 and L3,, IOS upgrades of router and switches.
- Command lines configure (CLI) Cisco routers and switches.
- Disaster recovery setup and regular backup all files.
- Experienced on fixing wireless connectivity issues on LAN and WAN side support.
- Experience with managing cloud solutions and providers like Azure, AWS and Google.
- Experienced working with managed services provider and other 3rd party solutions providers.
- Zoho CRM support and maintenance.
- Experience in Microsoft Azure & Office 365 Implementation and Migrations.
- Strong Experience in services such as Active Directory, DNS, DHCP, IIS, WDS, File Share & Print
- Administrative Experience in Storage Devices such as QNAP, Buffalo, HP MSA 2040/50, Synology, EMC etc.
- Knowledge in Microsoft Teams, Zoom Meeting, Webex, etc.
AWS Certified Solutions Architect – Associate
AWS Certified Cloud Practitioner
MCSE: Server Infrastructure
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
MCPS: Microsoft Certified Professional
MCSA: Windows Server 2012
ITIL Foundation Certificate in IT Service Management
Microsoft Certified Azure Administrator Associate
Microsoft Certified Security Operations Analyst Associate